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Name: D2N – Technology Solutions
Phone:
Email: sales.aus@d2n.com.au
Location: Pitt Town, Richmond & Hawkesbury NSW
About the Role
If you are a highly motivated and customer-focused individual with experience in the Broadcast, Production or Events business, D2N – Technology Solutions has an opportunity that could be perfect for you!
We seek a Product Support Engineer to support our sales and rental team with the range of audio and communications solutions we deliver. Specifically, this role will focus on Wired and Wireless Production Intercom, Two Way Radio, and Broadcast Audio, including SMPTE 2110, AES3, AES67, Dante, and MADI.
This will include service support, equipment demonstrations or proof of concept work, project design and implementation, and tender responses. The work is quite varied, with many customers and applications across our business.
Our ideal candidate will have in-depth knowledge of Riedel, Clear Com, GreenGO, Calrec, Shure, Sennheiser, Hytera, Kenwood, Motorola, and Tait. You must be comfortable with the time-sensitive expectation of our customers and the products we deliver. Liaison with manufacturers will be key to this role.
You will be very well organised with a can-do attitude, are self-driven and open-minded about how we engage with our potential customers and partners.
We offer flexible hours, potential for travel, training opportunities and the chance to work with one of Australia’s premier AV and Communications companies.
It should be clear that some of our customers will require 24/7 support for certain products. This responsibility is shared across our team but will be part of the role, especially for our broadcast customers under SLA’s.
Tasks & Responsibilities
Minimum Criteria required:
About D2N – Technology Solutions
Our technology-driven solutions company provides audio, video, and communications solutions to several industries.
We are a small family-owned business passionate about delivering fit-for-purpose technology solutions to our customers. With offices in Sydney, Cairns and Canberra, we are building the team for our next growth phase.
*Please note our office is located in Pitt Town; please ensure you are comfortable travelling to that location daily – this part is not negotiable*
Every day is different for us; we have some of the best brands in the world to support our business and love engaging with the broader community with technology.
Salary will range between $90-120k based on experience, attitude and qualifications.
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